Machinery: arburgXworld, digitalisation increases production efficiency

Machinery maker Arburg sees great potential in digitalisation and offers manifold added value with its digital products and services. It works with the question of how to use digitalisation to increase production efficiency when processing plastics. In the program arburgXworld, the company has collected all of its digital products and services as well as the customer portal of the same name. Besides “smarter” machine technology and innovative solutions in the service area, the central customer portal arburgXworld, with its numerous apps, is given a key position. There are now four packages to that end, which contain various apps and configuration levels.

These days, Arburg says many customers use the digital platform worldwide arburgXworld. It says the customer portal has been well received, and the basic version is free. Practically anyone, from machine operators to managing directors, can individually benefit from the numerous apps during their daily work.

Customer portal: arburgXworld bundles digital services

Machinery: arburgXworld, digitalisation increases production efficiency

The customer portal makes work easier all along the value chain of injection moulding. Employees from purchasing, work preparation, and maintenance profit the same as production managers, machine setters, and machine operators. The digital services of arburgXworld come in four packages:


The free basic package includes central apps like MachineCenter, ServiceCenter, SelfService, Shop, and Calendar. They offer an overview of machine fleets, service history, and approaching maintenance dates, for example. Service tickets and spare parts can be ordered round the clock. With the “Configuration” app, the hydraulic Allrounder 270 S Compact can be ordered online under specified conditions.


With the services of the premium package, which incurs a fee, Arburg offers valuable tools to increase machine availability. The app “VirtualControl” the user can simulate the machine controls on a PC or tablet to create data sets, optimise workflows, or train employees. The premium versions of the apps “MachineCenter” and “SelfService” include an expanded digital machine file, as well as a guided solution dialogue and the “video telephone services” feature.

Premium Plus

The configuration level “Premium Plus” offers access to Arburg’s interesting calculation tools and detailed knowledge databases, thus significantly reducing the time expenditure for production planning, work preparation, and quality assurance, as well as for product development and sales. The “MachineFinder” helps you select the right clamping and injection unit based on data concerning processes and material technology. “DataDecoder” can be used to display machine data sets legibly and save them as scv or xlsx files.


The “Connect” package offers machine-related expansion options for digital data integration. The optional “MachineDashboard” displays detailed status information and key indicators regarding individual Allrounders. It also includes the visualisation of production workflows using graphic trend diagrams. Based on the production protocol, the data for this are collected and continually processed in the machine via an IIoT Gateway. Customers who use the host computer system ALS will receive along with the ALS dashboard a cross-location overview of the machine fleet and key production indicators that is also mobile and extends outside one’s own company.

Smart Machine: basic standard connectivity

Beyond the digital solutions of the customer portal, Arburg adds it is continually refining the “smartness” of its machines. All new Allrounder come equipped with an IIoT Gateway and have basic connectivity so they can be interconnected with the customer portal or Arburg Remote Service. Digital tools that support the operator when working on the machine include four assistance packages for all new Allrounders in the clamp design and, optionally, Arburg’s filling and plasticising assistant.

Smart Production: collecting and tracing data

Digitised production and online organisation are in demand so that plastic parts can continue to be manufactured efficiently also in the future. Arburg offers solutions for designing series production flexibly, using resources sparingly, and increasing productivity, quality, and availability.

Machinery: arburgXworld, digitalisation increases production efficiency

The Arburg host computer system ALS is one of these solutions. This MES, proprietary to Arburg, is designed for detailed production planning and for data acquisition and tracking in injection moulding production. Besides the injection moulding machines of other manufacturers, metalworking machines and peripheral devices can be integrated.

With a production cell around an electrical Allrounder 570A, Arburg demonstrated at the trade fair K2019 how glasses can be manufactured “ready-to-wear” in a way that is fully automatic and traceable. To that end, Arburg “Turnkey” Control Module (ATCM) collects all process- and quality-relevant data.

Machinery: arburgXworld, digitalisation increases production efficiency

Smart Services: less standstill, more productivity

The digital services of the customer portal arburgXworld include the Apps Shop, SelfService, and ServiceCenter; customers can use the “Configuration” app to configure and order the Allrounder 270 S compact online; and the Arburg Remote Service (ARS) facilitates time-saving online support.

In light of the corona effects, Arburg has also created the option for accepting machines remotely. To that end, Arburg’s sales experts go through the requirement specifications with the customer using an iPad. The customer sees exactly what’s shown on the iPad. This allows all requirements to be checked one by one through a visual approval test. In conclusion, the customer receives an extensive written record along with image documentation before the customer’s Allrounder is finally put into operation on site. This is a time and cost-efficient alternative and an option for the future, although it cannot fully replace personal contact and an on-site visit.

Configuration of Allrounder 270S via arburgXworld

Arburg’s hydraulic Allrounder 270S compact is its first injection moulding machine that can be configured online via the arburgXworld customer portal and ordered directly with short delivery times. The compact machine is said to offer even more modular configuration options and functionality that significantly expand the range of applications.

Compared to standard hydraulic machines, the Allrounder 270S compact offers 25% lower investment costs. With its footprint reduced by around 20%, the compact machine is particularly suitable for customers whose production space is limited or who are planning to replace small machines.

With 350 kN of clamping force and a size 100 injection unit, the machine is now also available with a parting line unit. By repositioning the injection unit, it can also be used to vertically inject in the mould parting line, enabling a wider range of moulds and processes. In order to be able to work with a wider range of materials, highly wear-resistant chrome nitride-coated cylinder modules are optionally available. For automated applications, the Allrounder 270S can also be equipped with an Integralpicker V. Machines in the field can be retrofitted with a robot interface if required.

Features of the compact machine are its minimal footprint, a control cabinet integrated with the machine base and energy-saving servo hydraulics (ASH); and it is paired with Arburg’s Selogica control system. The hole patterns in the mounting platens take into account all standard requirements for mould technology in this size class, optionally for Europe or the US. To comply with current safety standards, the socket combinations of the machine are equipped with RCD protection as standard.

The machine is directly available online. In order to join the digital Arburg world, customers must initially register free of charge on the customer portal (www.arburgXworld. com) and then activate the Configuration app. With this tool, standardised machines can be individually configured by adding defined options and then ordered at fixed conditions.


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